Please spend a few minutes to read this FAQ.
It is important to understand how Nairaworkers operates. Understanding the system will make you a better Worker and a better Employer.
Nairaworkers is an online marketplace that connects Freelancers around Nigeria with customers. Customers who need other people to help them to support their online/offline business come to Nairaworkers. Here they can hire Workers for easy and quick jobs (Small Jobs) where Workers become your Virtual Assistants. Nairaworkers is suitable for those who have less time for time demanding freelancing jobs and prefer to do quick tasks.
Employers are people who need help getting tasks done. Employers post new Jobs for Workers to complete and then review submitted tasks and pay Workers for their help.
Workers are people who enjoy helping others. Workers accept jobs they like and deliver results, then get paid.
Each person can only create one account. A user can be both, a Worker and an Employer at the same time. Any user who creates multiple accounts will be banned from Nairaworkers permanently.
Workers should only accept jobs they are capable of finishing. Accepting a job and submitting a false or incomplete proof will raise a red flag. In most cases three (3) red flags lead to account termination.
Workers must maintain a success rate of above 75% at all times (Satisfied tasks). Too many Not-Satisfied tasks will lower Worker's success rate. Low success rate prevents a Worker from performing jobs for the next 30 days.
Go to My Jobs page, click on "Start a new small Job" and post your job or click "Post Job" in the Dropdown Menu. All Jobs submitted are reviewed for approval before displayed to the Workers.
Should you want to cancel a job before it is activated in the system, simply click on the Stop Job button in Job Details page. Funds locked for that Job will be credited back to your account.
Employers pay only for tasks they are satisfied with. Nairaworkers does not charge any fees for tasks that did not meet requirements set by Employers. Employers have a chance to rate every submitted task.
Go to "My Jobs" page and choose the Job you wish to review. Click on the "Submitted tasks" link and a list of all submitted tasks will be displayed in a single page. Open each task to check the proof. Clicking "Approve" automatically transfers the fund you have set aside for a task to each individual Worker's account. You would only be paying for tasks you rate "Approved". Should you find a submitted proof unacceptable, click on the Disapprove button to decline such task. To Disapprove a task, you must enter a reason for declining the task and click "Disapprove". No tasks should remain open for more than 3 days. If you forget to rate your Workers' tasks, they will automatically be closed by the system and will be rated "Approved" after 3 days
Should you want to end your Job even before all available positions have ran out, simply click on the Stop Job button in your Job Details page. Funds for unused positions will be credited back to your account.
Pay fairly. Although a particular amount has been set for each job, The best practice would be to ask yourself "Would I do that for ₦ 25?". If your answer is YES, then the price is right. If your answer is NO, you should increase the price.
We accept jobs that help Employers promote their business (website, apps, social media...) or help them do something they cannot do by themselves; where they need more people and their knowledge to achieve goals. It is acceptable to ask Workers to: Sign up to a website, Write a review, Do a research, Search online, Blog about products, Place banners or links on their website, Watch, Upload or Download videos or pictures, Subscribe to newsletter, Vote online, etc.
We do not accept any job that could harm a third party. No spam or scam jobs will be approved. It is not acceptable to ask Workers to: Use a credit card or disclose their credit card information, Provide bank account details, Spam or harm a website, Use any form of payment to finish a task, Exchange money between payment systems, Create fake review, Give negative rating or negative feedback, Sign up to website requiring activation or membership fee, Sign up for a free trial or similar offers that might risk payment charges after free trial expires, Perform more than 3 connected tasks in a single Campaign, Asking for proofs to be emailed (all proofs must be places in proof box provided), etc.
We charge small fee to review every Job, correct it and monitor the system. Job approval fee is ₦ 100. Fee for tasks rated Satisfied is 7%.
When users deposit money using automated deposit option, money is available in their account immediately. We charge no fee on deposits. Deposits options are listed on Wallet page.
Users can withdraw money when they earn ₦ 2,000. Withdrawals are processed once a week - Fridays. You must submit your withdrawal request before 12am on Friday. You are charged ₦ 30 to process withdrawals. Withdrawals are sent to your bank account.
Click on the "Wallet" link from the top menu to see deposit options.
We believe Nairaworkers should stay a clean place - We work hard to make it reliable and useful to both, Employers and Workers. Therefore we do not tolerate any illegal activities, scam, spam or trying to mislead other users in order to gain advantage, get free work or ask others to perform actions that are not legal. We monitor many things in the backend and as soon as we notice strange behaviour, we put such accounts on hold and contact the owner. In cases where we are 100% certain a user has tried to perform an illegal activity, we will immediately terminate such account. Read the Terms of Use to learn more.
Please email us at [email protected] and we will get back to you as soon as possible.
